28% of appointments at private healthcare providers end in no-shows. Every empty slot is revenue that never arrived and a patient who didn’t receive care. Tenebit enables your patients to schedule, confirm and reschedule appointments without needing to call — 24 hours a day, 7 days a week.
Schedule a demoMultiple self-scheduling channels integrated with your clinical schedule so the patient can choose their preferred method.
The most convenient channel for patients. They schedule, confirm and reschedule directly from WhatsApp with intelligent conversational flows.
Self-service from your institution’s website. The patient checks availability, selects a provider and confirms the appointment without intermediaries.
Integrated with our patient mobile app. The patient schedules from your institution’s branded app with your visual identity.
Voice-based scheduling without agent intervention. The patient calls and the AI system handles the entire appointment naturally.
For patients who prefer to do it on-site. Touchscreen with a guided flow to schedule without going through the front desk.
Once the appointment is scheduled, the system automatically activates a chain of intelligent confirmations and reminders.
The patient receives confirmation via WhatsApp or SMS at the exact moment of scheduling.
48 hours before the appointment, the system sends an automatic reminder with the option to confirm or reschedule.
2 hours before, a final reminder with arrival instructions, required documents and location details.
If no response: multichannel escalation up to 3 attempts. If canceled: automatic rescheduling or waitlist management.
Tenebit’s self-scheduling doesn’t operate in isolation. It synchronizes with your hospital information system to respect real provider availability, your institution’s rules and different appointment types.
Industry-standard protocols for bidirectional synchronization with your hospital system.
The provider’s schedule is queried live. The patient only sees truly available time slots.
Configure restrictions by appointment type, specialty, insurance plan and location. Your institution keeps control.
Backed by a team with 16+ years of experience in healthcare technology.
Schedule a demo