About Us

16 Years Transforming the Relationship Between Healthcare Organizations and Their Patients

Healthcare providers in the United States have digitized the medical record. But there was something no HIS or EMR solved: the patient relationship. How to attract them, how to manage every interaction, how to make sure they come back. Tenebit was founded in 2009 to solve exactly that problem.

Meet our team

Healthcare Digitized Everything -- Except the Patient Relationship

Healthcare organizations invest millions in clinical systems. They have electronic health records, hospital software, telehealth portals. But the patient still calls a number that nobody answers.

The physician has no record of whether the patient took their medications last month. The administrator doesn't know how many patients acquired last year never came back.

Clinical technology solved the medical record. Tenebit solves the relationship.

Healthcare's biggest debt isn't clinical -- it's relational.

-- Tenebit Philosophy, since 2009

Our Approach

Three Capabilities. One Single Promise.

Specialized Consulting

Before installing any tool, we understand your organization. We map the patient journey, identify pain points, and design the right strategy. Technology comes after strategy.

Proprietary Technology

We are not third-party software integrators. Tenebit develops its own solutions: Healthcare CRM, TapXP, Self-Scheduling, Virtual Queues, AI Agents, Mobile App. Each tool was designed specifically for healthcare organizations.

Ongoing Support

We don't implement and walk away. The Tenebit team works with you after go-live: adjusting workflows, solving problems, measuring impact. The relationship doesn't end with implementation -- it starts there.

The Intelligent Patient Journey -- Healthcare's Biggest Debt Isn't Clinical, It's Relational

Tenebit connects the 7 steps of the patient journey -- from attraction to loyalty -- on a single platform with consulting, proprietary technology, and ongoing support.

Results That Back Every Proposal

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Years designing experiences
and implementing solutions
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Organizations supported
directly
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Countries: Colombia, Panama,
Dominican Republic, USA
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Contract renewal rate
year over year
Recognition

Validated by the Sector, Recognized by the Industry

PINNOS 2023 Award

Recognition for innovation in patient experience and healthcare technology.

ALAS-IDB 2017 Finalists

Recognition by the Inter-American Development Bank for best practices in corporate social responsibility in Latin America.

International Speakers

HealthTech Colombia, OES, ALAMI, and other healthcare innovation forums across Latin America.

Presence in 4 Countries

Colombia, Panama, Dominican Republic, and the United States. Active presence with clients in operation.

Medellin Health City

Part of the healthcare innovation ecosystem in Medellin and the Aburra Valley.

Turn Every Patient Interaction into a Competitive Advantage

Backed by a team that combines strategy, technology, and expert support.

Meet our team and talk to us