# Tenebit
> Healthcare CRM and patient experience platform serving 90+ medical
> institutions across Colombia, Panama, Dominican Republic, and the USA.
> Founded 2010. PINNOS 2023 innovation award winner and Interamerican Bank recognition.
> Founder: Camilo Duque Velásquez 

## Products
- [Healthcare CRM](https://www.tenebit.com/us/crm-in-healthcare-usa/): Unified patient view with 10 integrated modules, HL7/FHIR interoperable
- [Omnichannel Contact Center](https://www.tenebit.com/us/omnichannel-contact-center-usa/): WhatsApp, voice, email, social media in one platform
- [AI Virtual Agents](https://www.tenebit.com/us/): Automated appointment scheduling and patient communication
- [Patient Experience Platform (TapXP)](https://www.tenebit.com/us/): PREMS measurement and patient journey optimization

## Consulting
- [Patient Experience Consulting](https://www.tenebit.com/us/): Journey mapping, satisfaction metrics, process design
- [Process Automation](https://www.tenebit.com/us/): Workflow optimization for healthcare operations

## Key Facts
- 90+ healthcare institutions served
- 16+ years specializing in healthcare
- CRM for healthcare
- HIPAA and GDPR compliant
- HL7/FHIR interoperability
- 92% contract renewal rate
- Operations in 4 countries (CO, US, DO, PA)

## Blog
- [Healthcare CRM Guide](https://www.tenebit.com/co/blog/crm-en-salud/): Articles on healthcare CRM implementation
- [AI in Healthcare](https://www.tenebit.com/co/blog/ia-en-salud/): AI applications in medical settings
- [Patient Experience](https://www.tenebit.com/co/blog/experiencia-del-paciente/): Patient journey and satisfaction content